Lessons learned from Air Australia’s collapse

Article from if you travel uninsured, you … – NEWS.com.au:

Stranded Air Australia passengers sleep with their luggage at Phuket International Airport after their flight was cancelled. Source: AFP

AUSTRALIANS may be enjoying the benefits of a first-class exchange rate that allows us a greater than ever ability to travel, and to travel well.

But, ultimately, Australia’s cashed-up travellers remain second-class citizens when the going (away) gets tough.

First it was Qantas that felt it acceptable to strand its Australian and foreign customers around the world; then the misguided minnow, Air Australia, saw fit to push its business to the brink – right to the point, in fact, when it literally ran of mo………..

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